Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

All Domestic USA shipping are $8.00 except for Hawaii, Puerto Rico, and US Virgin Islands.

Which payment methods are accepted in the Online Shop?

We accept most online and payment cards including Mastercard, Visa, and more.

How long will delivery take?

Please allow 5-10 business days to receive your Mongael products.

How secure is shopping in the Online Shop? Is my data protected?

Our payment processing is handled by a top worldwide renowned company that uses the highest encryption and data privacy standards

What exactly happens after ordering?

Once you order, we will carefully create your package and have it sent your way the fastest way possible.

Do I receive an invoice for my order?

As soon as you order with us, we will send you an invoice by email.

Send us an email

    Have more questions? Contact us by filling out this form and we will get back to you as soon as possible.